Servy’s Order@ is web app that lets guests order and pay as they go, open a tab and dine at their leisure, or just scan and pay when they’re ready to leave. This service runs on a browser (no separate app needed) and can be white labeled to fit any brand. Order@ serves as the backbone to Servy’s Order@Marketplace service.

I was tasked to design the experience for the guest journey from start to payment and even down to the receipt. This began with designing physical signage around the store, including wall signs, table signs, digital banners, hanging signs, and decals. A QR code or NFC chip on these signs allowed the guests to begin their mobile ordering experience.

After scanning the QR code, guests begin browsing the menu and ordering and paying right from their phone.

UI design for additional features, like split check.

Real-world instances of Order@