Hello, I'm Ernie.
Most recently, I was Head of Design at Servy providing oversight on product design & creative efforts, including spearheading the award-winning design of Servy’s flagship kiosk and mobile app experiences. I coordinated among the technology, marketing, and product teams to ensure optimum user experience across Servy’s digital solutions and served as a resource in the development of creative assets.
Further, I was instrumental in the development of the Servy rebrand from Grab, creating the visual identity of Servy. I have a strong design and user experience background, having created mobile experiences for other startups and serving as Art Director for marketing and media studios.
I hold a BA in English and Radio, Television, and Film from The University of Texas at Austin.
EXPERIENCE
TDECU (Texas Dow Employees Credit Union), Sugar Land, TX
Senior UI/UX Designer, 2023–Present
Led visual and interaction design efforts through regular collaboration with internal stakeholders, vendors, and users.
Translated concepts and business requirements into an end-to-end user experience using low-fidelity wireframes, high-fidelity visual comps, and interactive prototypes.
Helped reduce fraud by integrating prevention tools within the account opening workflow.
Servy (formerly Grab), Houston, TX
Head of Design, 2015–2022
Principal UI/UX designer for Servy’s B2B suite of web apps, self-service kiosks, and dashboard management software for restaurants and retail.
Designed the award-winning kiosk experience for the Red Rooster family of restaurants in Australia.
Collaborated with restaurant, travel, and hospitality groups to integrate a customized product experience into the Servy ecosystem.
Created concepts, wireframing, prototyping, and design system.
South Hill Communications, LLC, Houston, TX
Senior Designer, 2014–2015
Designed a broad range of media from print/digital collateral to window signage to large-scale tradeshow booths.
Designed print media including brochures, infographics, and annual reports
UI designer for client apps.
1spire, Inc., Houston, TX
Lead Designer, 2012–2014
UI designer for the Bitmado app on Android, which became a featured app on the Google Play store.
Created concepts, wireframing, prototyping, and design system.
Designed branding for 1spire, including marketing materials and websites.
Blausen Media, Houston, TX
Art Director, 2007–2012
Designed go-to market packaging of medical and pharmaceutical websites, print media, tradeshow presence, and general graphic design.
Designed graphic identity for Blausen Media.
UI design for Blausen's Anatomy & Physiology iPad app.
Created storyboards for motion graphics.
Proofread and edit copy for press releases.
EDUCATION
The University of Texas at Austin
Bachelor of Arts in English and Radio, Television, and Film, 2006
SKILLS
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
Adobe Premiere
Adobe AfterEffects
Adobe Lightroom
Sketch
Figma
Principle
HTML / CSS
Microsoft Word, PowerPoint, Excel
Photography